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Here you will find answers and useful further information sorted by topic. We have listed the most frequently asked questions. Simply click on the respective question and you will then receive the corresponding answer. If your question is not there, feel free to contact us via our contact form and we will be glad to help you.
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Orders of stocked products, which are received by us Monday to Friday until 6:00 p.m., are guaranteed to be delivered within Germany on the next working day.
If you do not need your products immediately, but need binding planning security, we will also be happy to deliver on your personal desired date. In the case of products not in stock, which we will be pleased to procure for you, you will receive an individual delivery date.
Orders of stocked products, which are received by us Monday to Friday until 6:00 p.m., are guaranteed to be delivered within Germany on the next working day. This may differ for dangerous goods or rare exceptions (force majeure).
If you do not need your products immediately, but need binding planning security, we will also be happy to deliver on your personal desired date. In the case of products not in stock, which we will be pleased to procure for you, you will receive an individual delivery date.
The amount of shipping costs depends on the shipping country. For Germany the shipping costs are 6.90 € plus VAT. Under shipping information you can find a detailed overview of the shipping rates.