Online support

Service hotline

+49 89 55875-230

Mon-Fri 8:00 to 19:00

Call-back service

We will phone you free of charge.

Contact

Do you have any questions or suggestions?
Write to us. We are there for you.

Services and shipping

In addition to the outstanding product knowledge of a speciality retailer, our first-class service is our priority. Because we understand the demands of the market and the needs of our customers, we offer you a multitude of exclusive delivery, procurement, and product-related services that support you optimally in your work. And of course we provide you a dedicated personal contact – a special service on our part to each of our clients.

Services and shipping

Delivery services

Our delivery pledge

Orders for goods in stock that reach us between Monday and Friday before 6 PM will be filled and the goods delivered to destinations within Germany on the next workday.

If you do no require your goods immediately, but do need binding arrangements you can use to plan, we would be happy to deliver on the day you desire.

We are happy to procure goods that are not in stock and will provide a separate delivery date for them.

Terms of delivery

Delivery commitment is valid only for working days (Mon to Fri), stock and shipping within Germany. May vary depending on hazardous goods or in rare exceptions (force majeure). For EU-wide shipping we date only the delivery (for transit time, please see here).

Delays may also occur in shipments to German islands, e.g.

  • North Sea Islands: Helgoland
  • Frisian Islands: Amrum, Föhr, Hallig, Hooge, Langeneß, Nordstrand, Pellworm, Sylt
  • East Frisian islands: Baltrum, Borkum, Juist, Langeoog, Neuwerk, Norderney, Spiekeroog, Wangerooge
  • Baltic Sea islands: Fehmarn, Hiddensee, Poel, Rügen, Usedom
  • Lake Constance islands: Mainau
  • Elbe islands: Krautsand

Overview of delivery times in europe with our logistics partner, UPS

For deliveries to other countries, please contact our export department at export@buerklin.de

Overview of delivery times in europe with our logistics partner, UPS

Shipping costs for delivery within the EU (including Germany)

Overview of all shipping costs for deliveries within Germany and EU countries.
Overview of all shipping costs for deliveries within Germany and EU countries.

Flat delivery rates for selected countries outside the EU

Overview of all shipping costs for deliveries within Germany and EU countries.

Shipping costs

Express Plus:

  • Deliveries of up to 5.5 kg by 9 AM the following workday: 59,40 € incl. VAT (49,90 € excl. VAT)

Express:

  • Deliveries of up to 5.5 kg by 10:30 AM the following workday: 15,35 € incl. VAT (12,90 € excl. VAT)
  • Deliveries of up to 5.5 kg by 10:30 AM on Saturday: 18,92 € incl. VAT (15,90 € excl. VAT)

Express Saver:

  • Deliveries of any weight by noon the following workday: 9,40 € incl. VAT (7,90 € excl. VAT)

Same-day delivery with direct courier

For particularly urgent orders, we recommend our direct courier service at very advantageous flat-rate shipping charges:

  • up to 10 km from our warehouse in Oberhaching for 17,73 € incl. VAT (14,90 € excl. VAT)
  • up to 30 km from our warehouse in Oberhaching 26,06 € incl. VAT (21,90 € excl. VAT)
  • for distances greater than 30 km, 1,15 € incl. VAT per km ex works Oberhaching (0,97 € excl. VAT)

We will hand your ordered goods to our direct courier immediately after your order has been captured, and your order will be delivered to you on the shortest route still on the same day.

Delivery by direct courier is only available for deliveries within Germany.

Collecting goods

You can also collect your goods personally from our retail store in Oberhaching, south of Munich.

Your advantage: You can see the products, and if you want to, you will be advised by our experienced technical shop personnel.

Our store opening times:
8:00 to 19:00 (Monday - Friday).

Address:
Grünwalder Weg 30
82041 Oberhaching
Germany

Collection outside the shop opening hours is possible, subject to prior arrangement. We would be happy to provide you with further information about the completion of your order and collection options.

Collecting goods

Delivery at a date of your choosing

If you do not require your articles immediately, but do need binding arrangements you can use to plan, we would be happy to deliver on the day you desire.

No minimum quantity surcharge

Our packaging units are designed by ourselves and independently. This allows us to offer you the smallest deliverable quantity without a surcharge.

Graduated pricing

For large orders, we offer our customers attractive graduated prices, saving you money.

Personal contact

Dedicated personal contact

We are a mid-sized, family-owned business and reputable merchants, so we place great value on winning the trust of our customers. That is why we assign a fixed personal contact person to each customer.

Your point of contact has quick access to your data, commands extensive technical know-how, and, over the course of your relationship, learns your individual requirements. Because your personal point of contact is located at our head office in Oberhaching, he has direct access to our product management and warehouse. This guarantees fast and competent consultation about the products you are looking for.

Your point of contact or a competent representative from the same team will be available to you by e-mail or telephone to address your wishes.

Dedicated personal contact

Procurement service

Procurement of articles not in our product range

Even if for once you do not find the item you are looking for in our range of products, we are of course able to procure any available item of all renowned manufacturers of electronic components worldwide.

We will therefore gladly prepare an appropriate quote for you.

Try us. It will be a pleasure to demonstrate the effectiveness of our services to you.

Phone: +49 89 55875-110
E-mail: info@buerklin.de

Larger quantities upon request

If you require quantities larger than those covered in the graduated pricing listed in our on-line store, we would happy to provide you a customised offer.

Phone: +49 89 55875-110
E-mail: info@buerklin.de

Digital connections through BMEcat, OCI interface, and more

For easy procurement of our full or selected parts range, we offer numerous solutions and replacement formats for your e-commerce and e-procurement requirements:

  • EDIFACT (VPN)
  • BMEcat or OCI
  • eCl@ss or UNSPSC
  • Invoice (PDF or XML) by e-mail
  • Import of order lists
  • Individual solutions

Contact us:

Phone: +49 89 55875-154
E-mail: eProcurement@buerklin.de

Procurement on the basis of your parts list

Do you need an offer for all electronics components on your parts list (bill of material, BOM)? Simply provide us a copy. We will send you an offer for the procurement of all necessary electronics components. Extensive searches for individual articles are therefore unnecessary.

Contact us:

Phone: +49 89 55875-230
E-mail: info@buerklin.de

Payment using PayPal, credit card, commercial credit, direct debit, etc.

We offer many uncomplicated payment options – select the solution that is best for you from among the options listed in our on-line store.

Payment using PayPal, credit card, commercial credit, direct debit, etc.

Service hotlines

General inquiries

Phone: +49 89 55875-230
E-mail: info@buerklin.de

Orders

Phone: +49 89 55875-110
E-mail: info@buerklin.de

Technical support

Phone: +49 89 55875-138
E-mail: info@buerklin.de

Delivery and complaints

Phone: +49 89 55875-230
E-mail: info@buerklin.de

Service hotlines

Product-related services

Own, technically trained personnel at the company headquarters, the electronics know-how of a specialist dealer and an established network of reliable partners allows you to buy electronics products with additional service benefits at Bürklin.

From tool hire to pre-assembled cables, 3D-printing to free of charge initial consultation and conversion to LED lighting - We offer a range of services that go far beyond the "mere" sale of products.

Product-related services

Pre-assembled cables

You can order more than 3,000 different cable types from us, already pre-assembled according to your individual needs. If you so desire, we can also take care of storage for you. A call is sufficient to ensure that the pre-assembled cabling is there when you need it.

Contact us:

Phone: +49 89 55875-151
E-mail: kabelkonfektionierung@buerklin.de

Renting tools for crimping tasks

We offer tools such as table presses and applicators from all popular manufacturers not only for sale, but for rent. This means that you can save the investment of buying tools for short-term jobs or peak periods.

For more information please see our World of Themes for EMS companies.

Contact us:

Phone:+49 89 55875-231
E-mail: mieten@buerklin.de

Reeling service

If so requested, we can also deliver your required components individually taped and reeled:

  • SMD taping/reeling (all surface-mounted components produced in rods, tablets or bulk)

All components that can be ordered reeled in our shop are marked for easy identification with the following symbol:

For more information, please visit also our World of Themes for EMS companies.

Contact us:

Phone: +49 89 55875-231
E-mail: reeling@buerklin.de

Reeling service

Calibration of measuring instruments and other devices

In cooperation with our partners, we offer you calibration services for measuring instruments and other devices (such as crimp applicators) according to the DIN ISO 9000 f quality standard.

Contact us:

Phone: +49 89 55875-231
E-mail: kalibrierung@buerklin.de

LED lighting retrofitting projects

Are you thinking about modernizing your lighting, or do you already have specific questions about an LED retrofitting project? We will gladly advise you personally at any time.

Simply make an appointment for a consultation by phone with one of our lighting experts. This specialist will provide advice free of charge and without any obligation.

But even after the initial consultation, we remain at your service. In cooperation with our partners, we will support you throughout the entire retrofitting process. We will visit and advise you on site and supply all components that you need to carry out your conversion project - from the ballasts to finished LED lights.

In addition, you benefit from a comprehensive after-sales support service for all technical matters relating to your products.

For more information and a contact form to make an appointment, please visit our World of Themes for LED retrofitting.

3D Printing

Bürklin Electronics offers not only 3D printers for a multitude of applications, but also 3D printing as an innovative service.

Irrespective of whether you have already realised specific development or production jobs with 3D printing technology, or if you are fascinated by this subject and would like further information about its benefits: contact us. Our 3D printing experts will gladly advise you.

For more information, please visit our World of Themes for 3D printing.

Contact us:

E-mail: 3d-druck@buerklin.de

3D Printing