New opening hours: From Monday, 14 January 2019, our shop will be open Monday to Friday from 08.00 a.m. to 05.00 p.m.
+49 89 55875-230
Mon-Fri 8:00 to 19:00
We call you back.
Do you have any questions or suggestions?
Write to us. We are there for you.
Protecting your privacy is important to us when processing your personal data. By default, when you visit our website, our web servers store the IP (internet protocol) address of your Internet Service Provider, the website from which you came from to us, the pages you visit on our site, and the date and duration of your visit. This information is an essential technical requirement for the transmission of websites and the secure operation of servers. This data is not evaluated in a personalised form.
If you send us data via a contact form, this data is stored on our servers for backup purposes. Your data will only be used to process your request. Your data will be treated as strictly confidential. Your data will not be passed on to third parties.
Bürklin GmbH & Co. KG
Grünwalder Weg 30
Phone: +49 89 55875-0
Personal data is data relating to you as an individual. This includes your name, address and email address. You do not need to disclose any personal data in order to be able to visit our website. In some cases, we need your name, address and other information in order to offer you the services you require.
The same applies in the event that we supply you with information on request or if we answer your queries. Apart from this, we only store data that you have provided to us automatically or voluntarily.
If you use one of our services, we normally only collect data necessary to offer you the service. We may ask you for further information, but providing this is voluntary. Whenever we process personal data, we do so in order to be able to offer you our service or pursue our commercial objectives.
When you visit our website, we store certain information for administrative and technical reasons. The information stored is: the type and version of the browser used, the date and time of access and the IP address.
This data is anonymised and used only for statistical purposes and to improve our internet and online services.
This anonymised data is stored separately from personal data on secure systems and cannot be attributed to individuals. This means that your personal data is protected at all times.
Our website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool allows other tags to be deployed, which in turn collect data under certain circumstances. Google Tag Manager does not access this data. If there has been a deactivation at the domain or cookie level, this persists for all tracking tags implemented with the Google Tag Manager. You can find the Google data protection information regarding this tool at this address: https://https://www.google.co.uk/tagmanager/use-policy.html
On our site we use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter "Google". Google Analytics uses text files known as "cookies" that are stored on your computer and enable your use of our website to be analysed.
The information generated by these cookies, such as the time, location and frequency of your visits to our website, including your IP address, will be sent to Google in the USA and stored there.
On our website, we use Google Analytics with the snippet "_gat._anonymizeIp". This means your IP address will be shortened and thus anonymised by Google within member states of the European Union or in other contracting states to the agreement on the European Economic Area.
Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide further services related to website usage and internet usage. Google may also transfer this information to third parties to the extent that this is required by law or where third parties process this data on the behalf of Google.
Google will not, according to their own declaration, link your IP address with any other data held by Google under any circumstances. You can prevent installation of these cookies by selecting the appropriate settings in your browser. However, we wish to point out that you may not be able to use the full functionality of our website if you do so.
If you visit our site from a mobile device (smartphone or tablet), you must click this link instead to prevent future tracking by Google Analytics within our website. This is also an alternative to the above browser add-on. By clicking on the link, an opt-out cookie is set in your browser. It applies only to this browser and this domain. If you delete the cookies from this browser, the opt-out cookie will also be deleted, so you will need to click on the link again.
Google uses your data together with Google Analytics data in order to create target group lists for cross-device remarketing. Google only does so to the extent that you have consented to Google to link your web and app browsing history with your Google account and to use information from your Google account to personalise ads. To create target group lists, on our website, Google Analytics first records your Google-authenticated ID that is associated with your Google account (personal data). Google Analytics then temporarily links your ID with your Google Analytics data in order to optimise our target groups.
If you do not agree to this, you can prevent it by selecting the appropriate settings in the "My Account” section of your Google account.
In cases where we provide our service first, e.g. in case of a delivery against an invoice, we may run a credit check on the basis of mathematical-statistical methods through Creditreform Munich Ganzmüller, Groher & Kollegen KG, Machtlfinger Strasse 13, 81379 Munich, Germany, to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check to Creditreform München Ganzmüller, Groher & Kollegen KG, Machtlfinger Strasse 13, 81379 Munich, Germany. We use the information we obtain regarding the probability of payment default in order to make a decision on the justification, execution or termination of the contractual relationship.
The results of the credit check can include probability values (score values), which are calculated based on scientifically-recognised mathematical-statistical methods, and which take into account information such as address data. Your interests will be taken into account in accordance with the legal requirements.
For each customer who registers accordingly, we set up password-protected direct access to the data we store on that customer (customer account). In your customer account you can view details of your completed, outstanding and recently shipped orders and manage your address details. You undertake to treat your personal account credentials as confidential and not to disclose them to unauthorised third parties. We do not assume any liability for the misuse of your credentials unless we are responsible for it.
The "Remember me" function serves to make your visit to our website as pleasant as possible. This function allows you to use our services without having to log in every time you visit our website. We advise you not to use this function if the computer is used by multiple users. We wish to point out that the "Remember me" function is not available if you use settings that automatically delete saved cookies at the end of a session.
For sending our newsletter, we use a double opt-in procedure, i.e. we don't send our newsletter to your email address until you explicitly confirm to us that we should activate the sending of the newsletter. We then send you a notification email containing a link, which we will ask you to click on as a confirmation that you want to receive the newsletter. When your register for our newsletter, we save your IP address and the date of registration. This information is stored only to provide evidence if a third party should misuse your email address to subscribe you to our newsletter without your knowledge or consent. If at a later date you no longer want to receive the newsletter, you may unsubscribe at any time, without incurring any costs other than dispatch costs at basic rates.
Our newsletter is distributed by retarus GmbH, Global Headquarters, Aschauer Strasse 30, 81549 Munich, Germany.
We have taken technical and administrative safeguards to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees and service providers working for us are committed to comply with current data protection legislation.
Whenever we collect and process your personal data, this is encrypted before transmission. This means that your data cannot be misused by third parties. In doing so, our security precautions are subject to continuous improvement and our privacy policies are continuously updated. Please make sure that you always have the latest version available.
Please feel free to contact us at any time to find out what personal data we hold about you or if you would like to correct or delete it. You also have the right to restrict how it is processed (Art. 18 GDPR), the right to object to it being processed (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR).
In any of these cases, please contact us directly.
For data protection queries, any interested party or visitor of our website may contact us at:
Mr Christian Volkmer
Projekt 29 GmbH & Co. KG
93047 Regensburg, Germany
Tel.: +49 (0) 941 2986930
Fax: +49 (0) 941 29869316
Should our data protection officer not be able to resolve your concern to your satisfaction, you always have the right to file a complaint with the responsible data protection supervisory authority for your state.