Online support

Service hotline

+49 89 55875-230

Mon-Fri 8:00 to 19:00

Call-back service

We call you back.


Do you have any questions or suggestions?
Write to us. We are there for you.

Delivery services

Our delivery pledge

Orders for goods in stock that reach us between Monday and Friday before 6 PM will be filled and the goods delivered to destinations within Germany on the next workday.

If you do no require your goods immediately, but do need binding arrangements you can use to plan, we would be happy to deliver on the day you desire.

We are happy to procure goods that are not in stock and will provide a separate delivery date for them.

Terms of delivery

Delivery commitment is valid only for working days (Mon to Fri), stock and shipping within Germany. May vary depending on hazardous goods or in rare exceptions (force majeure). For EU-wide shipping we date only the delivery (for transit time, please see here).

Delays may also occur in shipments to German islands, e.g. 

  • North Sea Islands: Helgoland
  • Frisian Islands: Amrum, Föhr, Hallig, Hooge, Langeneß, Nordstrand, Pellworm, Sylt
  • East Frisian islands: Baltrum, Borkum, Juist, Langeoog, Neuwerk, Norderney, Spiekeroog, Wangerooge
  • Baltic Sea islands: Fehmarn, Hiddensee, Poel, Rügen, Usedom
  • Lake Constance islands: Mainau
  • Elbe islands: Krautsand

Overview of delivery times in europe with our logistics partner, UPS

For deliveries to other countries, please contact our export department at

Shipping costs for delivery within the EU (including Germany)

Overview of all shipping costs for deliveries within Germany and EU countries.

Flat delivery rates for selected countries outside the EU

Express delivery Germany

Express Plus:

  • Deliveries of up to 5.5 kg by 9 AM the following workday: 59,40 € incl. VAT (49,90 € excl. VAT)


  • Deliveries of up to 5.5 kg by 10:30 AM the following workday: 15,35 € incl. VAT (12,90 € excl. VAT)
  • Deliveries of up to 5.5 kg by 10:30 AM on Saturday: 18,92 € incl. VAT (15,90 € excl. VAT)

Express Saver:

  • Deliveries of any weight by noon the following workday: 9,40 € incl. VAT (7,90 € excl. VAT)

Same-day delivery with direct courier

For particularly urgent orders, we recommend our direct courier service at very advantageous flat-rate shipping charges:

  • up to 10 km from our warehouse in Oberhaching for 17,73 € incl. VAT (14,90 € excl. VAT)
  • up to 30 km from our warehouse in Oberhaching 26,06 € incl. VAT (21,90 € excl. VAT)
  • for distances greater than 30 km, 1,15 € incl. VAT per km ex works Oberhaching (0,97 € excl. VAT)

We will hand your ordered goods to our direct courier immediately after your order has been captured, and your order will be delivered to you on the shortest route still on the same day.

Delivery by direct courier is only available for deliveries within Germany.

Collecting goods

You can also collect your goods personally from our retail store in Oberhaching, south of Munich.

Your advantage: You can see the products, and if you want to, you will be advised by our experienced technical shop personnel.

Our store opening times:
8:00 to 17:00 (Monday - Friday).

Grünwalder Weg 30
82041 Oberhaching

We would be happy to provide you with further information about the completion of your order and collection options.

Delivery at a date of your choosing

If you do not require your articles immediately, but do need binding arrangements you can use to plan, we would be happy to deliver on the day you desire.

No minimum quantity surcharge

Our packaging units are designed by ourselves and independently. This allows us to offer you the smallest deliverable quantity without a surcharge.

Graduated pricing

For large orders, we offer our customers attractive graduated prices, saving you money.