Discover all the electronics in the new online store from Bürklin Elektronik

In order to further adjust to the needs of our customers and the rapidly changing requirements of the market and digitalization, we have decided after strategic planning to rebuild our webshop and make it even more efficient for you. The result: With new functions and a clear structure, our online shop focuses even more on our customers and at the same time convinces with a fresh and modern design!

We have summarized the most important new features and benefits of the online store for you:

neuer Onlineshop von Bürklin Elektronik

All benefits at a glance:

  • New functions
  • Focus on our customers
  • New design / Higher usability
  • Usable on all devices
  • Optimized search and filter functions
  • Fast loading times
  • Improvement of product data quality

New design and performance boost

The focus is to optimize user-friendliness in order to make the shopping experience even better for our customers. The optimized design ensures intuitive usability on all devices. The responsive design allows you to keep the perfect overview on your PC, smartphone or tablet. You are flexible and can order via all devices. Naturally, there is power under the hood, which ensures fast loading times and will make you happy.

Improved search and filtering function

With the advanced search and filter functions, you will find your items easier and faster. This is ensured by a search engine-friendly navigation structure, product search and filter options that are generated dynamically. The result is accurate search hits!

Advanced Customer Self Service Functions

A "real" order history where you can see all orders is just a small step. In the future, you will also be able to view the current status of your order. The Customer Self functions will be further developed in the future, so that you have all important information in one place and you are always flexible and independent. If you ever need support, our customer service is always on your side with advice and action to support you in the best possible way.

Assortment management and data quality

We present the entire range of our product range around THE WHOLE ELECTRONICS to our customers in a user-friendly and understandable way in the new online store. A major step in this process was the introduction of a product information management system (PIM). This tool provides all product information centrally in one place. In addition, our product range was expanded and re-sorted. Finally, the data quality of the product data was raised to a new level.

You have questions. We have answers.

We have asked ourselves which questions are still open for you. For this reason, we have collected the most important questions for you.

Login

Yes, you can log in with your existing credentials. If this does not work or you have forgotten your password, please contact us by eMail: webshop-testing@buerklin.com

Customer account

The digital customer account provides full functionalities:

  • Access to the order history of all orders placed offline as well as online
  • Insight into the current order status with shipment tracking
  • Self-dependent updating of your basic data
  • Management of watch lists and order templates

Your existing data will be transferred and will not be lost. With our new digital customer account, many new functions are available to you.

In your customer account, you can delete shipping addresses that are no longer needed and add new shipping addresses.

If a change of billing address is neccessary, please contact info@buerklin.com. We will store this correctly through our system.

If you would like to change your login email address, please contact info@buerklin.com. We will put this in our system.

Orders

In your customer account you have access to the order history of all orders placed in the last ten months offline as well as online.

In the order history in your customer account you can view the current order status with shipment tracking.

Orders of stocked products, which are received by us Monday to Friday until 6:00 p.m., are guaranteed to be delivered within Germany on the next working day.

If you do not need your products immediately, but need binding planning security, we will also be happy to deliver on your personal desired date. In the case of products not in stock, which we will be pleased to procure for you, you will receive an individual delivery date.

More functions

Use the watch lists to remember products for later and to make a quick preselection that you can transfer directly to the shopping cart. For technical reasons, your existing watch lists will not be transferred. If you would like to transfer your existing watch lists manually, please contact us by e-mail: webshop-testing@buerklin.com

Use the product comparison to compare similar products in their relevant technical features at a glance.

If you already have the Bürklin article number and the desired quantity at hand, use our CSV import. Upload your parts list quickly and easily in CSV format - the items will be added to your shopping cart. Quick ordering - manually entering Bürklin item numbers and the desired quantity - is also available to you.

We live and love progress!

With the new online store, Bürklin Elektronik has created the conditions for further growth and the integration of future digital trends. Since it is a well-known fact that standing still is taking a step backwards, there will continue to be regular optimizations in the future.

Thank you for your important feedback!

You have certainly noticed that we have conducted complex but also simple and quick customer surveys in the past. We must note: Your feedback is very important to us and is the highest good for us. This is the only way we can know what is important to you. And only in this way can we improve our online store in the future based on your requirements and personalize it even more to your needs. Once again, we would like to thank you very much for your valuable feedback!

We always enjoy when you share your open and honest feedback with us!

Nothing is perfect, so feedback and suggestions for improvement are still very welcome for us. Feel free to email us at webshop-testing@buerklin.com. We are glad to hear from you!

Contact

Ansprechpartner: Caren Hintermayer

Your contact person:
Caren Hintermayer

"We hope you like the new online store and wish you a lot of fun and enjoyment using the new functionalities and a great shopping experience at Bürklin Elektronik!"