A. GTC for consumers
B. GTC for entrepreneurs
Consumers have the following right of withdrawal:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier,
In order to exercise your right of withdrawal, you must inform us (Bürklin GmbH & Co. KG, Grünwalder Weg 30, D-82041 Oberhaching, Phone: +49 89 55875-230, Fax: +49 89 55875-421, E-Mail: info@buerklin.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision withdraw this contract. You can use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
If you withdraw this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the withdrawal of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Reference to non-existence of the right of withdrawal
The right of withdrawal does not apply to the following contracts
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back to us.
Until full payment of the delivered goods, we retain title to these goods.
If manufacturers of the products you purchase offer a manufacturer's warranty, only the manufacturers and not we will be obligated by this unless we have expressly provided a warranty to you.
Please note before return and handover of devices with storage media (e.g. hard drives, USB sticks, cell phones, etc.):
You are responsible for backing up the data yourself. Please make appropriate backup copies or delete any personal data contained. This is particularly important if personal data of third parties is stored.
If deletion is not possible due to a defect, we ask you to explicitly inform us of the presence of personal data. Please note this clearly on the return bill.
All personal data is treated as strictly confidential. We use your personal data in order to establish a contractual relationship with you, to structure its content, to change or to terminate it, in order to fulfill our contractual obligations, for the optimal processing of the order, for the delivery of the goods, for the provision of services and for the processing of the payment. For this purpose, we pass on your data to commissioned service providers and, if necessary, to affiliated companies.
For the purpose of payment processing, the data required for this purpose is stored both on our server and on the servers of the companies commissioned by us to process payments.
In connection with the sale of batteries or rechargeable batteries or with the delivery of devices containing batteries or rechargeable batteries, we are obliged to inform you of the following in accordance with the Battery Act: You are legally obligated to return used batteries as an end user. You can return used batteries free of charge to our shipping address.
The symbols shown on the batteries have the following meaning:
Symbol with crossed-out garbage can = battery must not be disposed of in household waste
Pb = battery contains more than 0.004 mass percent lead
Cd = battery contains more than 0.002 mass percent cadmium
Hg = battery contains more than 0.0005 mass percent mercury
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
Our goods may present a variety of unforeseeable dangers if used improperly or not as intended. We therefore draw your attention to the fact that the illustrations, drawings and technical data reproduced in our online catalog and in our internet offer are subject to ongoing changes by the product manufacturers, which are customary in the industry. Product photos do not necessarily show the scope of delivery, but only symbolize the object of purchase and may differ from the delivered goods. You are obliged to carefully and accurately check the goods received by you to ensure that the specified components, data and values correspond to your order and are suitable for your purpose. You shall carefully satisfy yourself of the functionality of the ordered goods before further use of the same and ensure that the delivered items are suitable for their intended uses.
Please note before returning or handing over devices with storage media (e.g. hard disks, USB sticks, cell phones etc.):
You are generally responsible for backing up the data yourself. Please make appropriate backup copies or delete any personal data contained. This is particularly important if personal data of third parties is stored.
If deletion is not possible due to a defect, we ask you to explicitly inform us of the existence of personal data. Please note this clearly on the return bill.
All personal data is treated as strictly confidential. We use your personal data in order to establish a contractual relationship with you, to structure its content, to change or to terminate it, in order to fulfill our contractual obligations, for the optimal processing of the order, for the delivery of the goods, for the provision of services and for the processing of the payment. For this purpose, we share your data with contracted service providers and, if applicable, affiliated companies.
For the purpose of payment processing, the data required for this purpose is stored both on our server and on the servers of the companies commissioned by us for payment processing.
Status: November 2023